If you're having trouble logging in to your Modular Merchant shopping cart Administration area, check the following things first:
Have you entered the correct Modular Merchant Account name?
Your account name was created when you purchased your Modular Merchant software. It is also included in your "Welcome..." email you received when your account was created. Everyone who logs in to your account will use the same Modular Merchant Account name.
Are you using the correct Admin Account Login & Password combination?
You can create multiple Administrator accounts in your store, each with their own unique login and password. Check to make sure that you are using the Login and Password that matches the specific Administrator account you are attempting to log in with.
Check the spelling of your password.
Passwords are case-sensitive, which means that "PassWord" is not considered to be the same as "password".
Check the server status. Check the server status page to check the online status of the server that you are trying to log in to.